Be a Customer Experience Champion with Solace! Role:Customer Experience Representative Details: Support patients and advocates remotely . Manage appointments, troubleshoot, and enhance our services. Perks: Competitive salary , remote work, meaningful impact. Skills Needed: Empathy, tech proficiency, and problem-solving. JOB DETAILS Customer Experience Representative Solace • Full-time • Remote (United States) • Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. About the Role As a Customer Experience Representative for Solace, you will be supporting our patients and advocates via phone, email, and chat. Through feedback and action, you’ll also be supporting our team in getting people the help they need on their healthcare journey. In this role, you will work with our clients and advocates, supporting them in numerous ways. From appointment confirmations to in-depth troub...